Terms & Conditions
Welcome to WoodCookers USA. By browsing, accessing, or placing a quote or order through this website, you agree to comply with and be legally bound by the following Terms & Conditions. If you do not agree with these terms, please do not use this website.
1. General Agreement & Website Use
The content on this website is provided solely for product research, guidance, delivery quoting, and ordering purposes. We reserve the right to restrict, modify, or terminate access to any part of this site at any time without notice.
2. Accuracy of Information, Errors, and Indemnity
While all reasonable care, effort, and diligence are taken to ensure that all stove specifications, dimensions, heat outputs, freight estimates, and pricing across this site are accurate:
- Indemnity Against Errors: WoodCookers USA is indemnified against and assumes no legal liability for inadvertent typographical mistakes, technical inaccuracies, dimension discrepancies, or accidental pricing errors.
- Verification: All specifications are subject to confirmation. Customers are encouraged to confirm clearances, dimensions, and local compliance requirements with our team or the official manufacturer manual prior to installation.
3. Right to Make Changes Without Notice
WoodCookers USA reserves the right, at its sole discretion and without prior notice, to:
- Adjust retail pricing, freight rates, and promotional offers.
- Modify, update, or discontinue any stove model, optional accessory, or replacement part.
- Update or revise these Terms & Conditions at any time. Continued use of this site constitutes acceptance of any revised terms.
4. Product Installation & Building Code Disclaimer
Wood cook stoves and heaters are heavy-duty, solid-fuel combustion appliances:
- All units must be installed strictly according to the manufacturer’s instruction manual, NFPA 211 guidelines, and all applicable municipal, state, and national building and fire codes.
- We strongly advise installation by an NFI-certified (National Fireplace Institute) technician or licensed mechanical contractor.
- WoodCookers USA is not responsible for any property damage, installation issues, draft problems, or inspection failures resulting from improper installation, unapproved venting, or lack of required local permits.
5. Limitation of Liability
In no event shall WoodCookers USA, its owners, directors, agents, or employees be liable for any special, indirect, incidental, or consequential damages resulting from the use of this site or any products purchased, beyond the actual purchase price of the product.
6. Questions & Support
For any inquiries regarding these Terms & Conditions, please submit your message through our Contact Page.